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MouseWorks Policies
INVOICING
NEW WEBSITES
Invoices for domain names are sent once a name is registered. Invoices for design and hosting services are sent when the new website goes live.
WEBSITE UPDATES
Invoices for update services are sent at the end of each month according to our regularly monthly billing cycle. Again, there’s no minimum fee — if an update to your site takes 3 minutes to complete, you’re charged $3.00 at the end of that month.
ANNUAL FEES
Invoices for domain names, hosting, custom forms, and other add-ons are sent on the 15th of the month a few weeks prior to the expiration date.
PAYMENTS
Payment is due in full within 21 days of invoice date, unless previous payment installment arrangements have been authorized. Payment may be made by personal check, business check, or major credit card via PayPal.
DELINQUENT ACCOUNTS
MouseWorks has, regretfully, found it necessary to institute a policy regarding delinquent accounts.
If an account remains unpaid beyond 30 days, we reserve the right to cease any further work until the account balance is paid in full.
If an account remains unpaid beyond 60 days, we reserve the right to remove site files from the server and discontinue mail service until the balance, plus a $50 reinstatement fee, is paid in full.
If an account remains unpaid beyond 90 days, MouseWorks reserves the right to decline all future business with the client and pursue full payment, plus 15% interest calculated on a daily basis from the original date of invoicing, via a collection agency.
TERMS & CONDITIONS
MouseWorks Web Site Design exercises no control whatsoever over the accuracy of information provided by the client for inclusion in their web pages. The contents of the pages is solely the responsibility of the client or other party contracting with MouseWorks for its display. MouseWorks accepts no responsibility for any errors or omissions in any of the content on the site provided by the client.
MouseWorks disclaims any and all warranties with respect to the information and service, express or implied, including any warranties of merchantability, fulfillment of any particular purpose, title, authority or non-infringement.
In no event will MouseWorks be liable for any incidental, consequential or exemplary damages relating to the products or services advertised in the client's website or from any actions relating to copyright of material supplied by the client.
Where a site is to be uploaded to an area of web space not owned or rented by MouseWorks, in providing a password and/or account number, the client hereby agrees that:
- They (the client) have legal ownership to the web space at the declared Uniform Resource Locator (URL)
or
- They (the client) have completed all legal requirements and payments concerning the rental or hiring of the declared Uniform Resource Locator (URL) with the legal owner of the web space. MouseWorks will not be liable for any action arising from non-payment of monies to the legal owners of the web space at the declared URL. MouseWorks hereby agrees not to disclose any password or account number provided by a client to a third party without express permission from the client. Further, no password will be changed from that provided by the client without prior written approval of the client.
MouseWorks reserves the right to refuse to include in any page, information either textual or graphical, that in their opinion may be considered abusive, indecent, offensive, illegal, defamatory or menacing or in breach of confidence, copyright, privacy, trade marks or any other rights of a third party.
Unless explicitly stated, website registration and promotion forms no part of any contract between the client and MouseWorks Web Site Design, or its employees or agents.
MouseWorks will not be held responsible for the removal or inclusion of any page or pages of a client's website in any search engine or internet directory resulting from any attempt by the client or a third party to affect directory listings by completing multiple registration of a page or pages.
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